Check our Terms & Conditions below.

REFUND POLICY / MONEY BACK GUARANTEE

In any event, any deposited funds for a project shall not be subject to refund after delivery of your website. You’ll have time to review and approve the project prior to final delivery.

24 HOUR MONEY BACK GUARANTEE

If you make a request within 24 hours of paying for the project, you will receive a full refund, (less 10% service & processing fee). However after 24 hours has passed, the full refund offer becomes void and refund request will not be entertained.

ALL REFUND REQUESTS WILL BE FULFILLED AS PER THE FOLLOWING ARRANGEMENT:
If request for refund is made within 48 hours, you would be eligible for 65% refund (less 10% service & processing fee).
If request for refund is made between 49 – 120 hours, you would be eligible 33% refund (less 10% service & processing fee).
No refund request will be entertained after 121 hours after the start of the project, however since we believe in 100% customer satisfaction you`re encouraged to contact us in case of any concern.
No refund request will be entertained if you have not taken any action on your order for 30 days after placing your order. However, if you want to reactivate your order, you will be charged a certain fee depending on your project.
All refund requests should be communicated to the support department. LaVere Web Design, LLC, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis.
HOW TO CLAIM YOUR REFUND
To assure your refund request is approved, please make sure you meet the following requirements:
We will try to resolve your concern by virtue of our refund policy immediately or else will email you a refund request approval from our refund department. After the refund, your design rights would be obtained by LaVere Web Design, LLC and you would not be able to display any version of the design sent by company. Let us also specify that:
Since the design rights would now be transferred to the company, you agree that you will have no right (direct or indirect) to use any response or other content, work product or media, nor will you have any ownership interest in or to the same.
WEB HOSTING
There is no refund for the hosting services. Once a term is paid for, that term will be honored until the end of the term.
BUYING DOMAINS
After the sale of a domain, GoDaddy will transfer the purchased domain to your account. There are no refunds after the sale.
WEBSITE ACCESS
Until the project is paid in full, the client will receive 1 Editor account and up to 5 Author accounts. Upon final payment for the project, the client will be upgraded to Administrator.
Editor Accounts: Users with the editor role in WordPress have full control on the content sections your website. They can add, edit, publish, and delete any posts on a WordPress site including the ones written by others. An editor can moderate, edit, and delete comments as well. Editors do not have access to change your site settings, install plugins and themes, or add new users.
Author Accounts: As the name suggests, users with the author role can write, edit, and publish their own posts. They can also delete their own posts, even if they are published. They do not have access to settings, plugins, or themes, so it is a fairly low-risk user role on a site with the exception of their ability to delete their own posts once they’re published.
Administrator Accounts: This role is basically reserved for site owners and gives you the full control of your WordPress site. They can install, edit, and delete plugins as well as themes. Most importantly an administrator user can add new users to the site, change information about existing users including their passwords as well as delete any user (yes other administrators too).
EXCLUSIONS
LaVere Web Design, LLC will assist the Client with the integration of 3rd party plugins and APIs but any third party integration required to assist with the functionality of the website will be STRICTLY standard. LaVere Web Design, LLC will not have anything to do with any third party dealings during the development of this project. All additional work will require a separate fee agreement.
During the course of the project, LaVere Web Design, LLC will work directly with the customer. If the customer has a graphic designer, marketing team, or any other such team member, the client must collect information from them and provide it to LaVere Web Design, LLC.